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About Hertz car rental

Hertz is a globally renowned supplier of rental vehicles, with over 8,500 locations in 146 countries. Operating worldwide for nearly 100 years, Hertz provides a smooth, professional car hire service and an expansive fleet of modern vehicles, ensuring a comfortable journey every time.

Why book a Hertz vehicle?

  • 230+ depot locations across Australia.

  • Counters at all major Australian airports and many regional airports.

  • Wide range of quality vehicles, including luxury cars.

  • Trusted globally for almost 100 years.

  • Easy toll payment option for Australian rentals.

YOU’RE IN GOOD COMPANY

Here’s what VroomVroomVroom customers think

Our customers have rated their Hertz car rental booking experience 4.8/5
(7,837 reviews)
  • 02 Nov 2024

    Easy to navigate

    vince b.
    Booked: Hyundai i30 or similar
    Williamtown Airport
    Hyundai i30 or similar
  • 31 Oct 2024

    Very good easy steps

    melchor g.
    Booked: Mazda CX-9 or similar
    Cairns Downtown
    Mazda CX-9 or similar
  • 25 Oct 2024

    Very easy. Thank you.

    barbara c.
    Booked: Toyota Corolla Sedan or similar
    Mitchell Downtown
    Toyota Corolla Sedan or similar
  • 22 Oct 2024

    Quick and easy.

    mike w.
    Booked: Toyota RAV4 Hybrid or similar
    Perth Airport
    Toyota RAV4 Hybrid or similar
  • 22 Oct 2024

    Great

    doug u.
    Booked: Toyota Yaris or similar
    Port Vila International Airport
    Toyota Yaris or similar
  • 30 Sep 2024

    Quick and easy.

    ken s.
    Booked: Mazda CX-30 or similar
    Parramatta Downtown
    Mazda CX-30 or similar
  • 30 Sep 2024

    Quick and simple

    susan b.
    Booked: Mazda CX-30 or similar
    Kingscote Airport
    Mazda CX-30 or similar
  • 29 Sep 2024

    Very efficient and gave you wide selection of cars from different vendors

    reagan m.
    Booked: Mystery Vehicle - Auto or similar
    Brisbane Airport
    Mystery Vehicle - Auto or similar
  • 27 Sep 2024

    Easy

    henry h.
    Booked: Mazda CX-3 or similar
    Perth Airport
    Mazda CX-3 or similar
  • 16 Sep 2024

    Swiftly confirmed!

    henele t.
    Booked: 12 Seat Toyota HiAce or similar
    Canberra Airport
    12 Seat Toyota HiAce or similar
  • 14 Sep 2024

    Simple

    james k.
    Booked: Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
    Perth Airport
    Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
  • 14 Sep 2024

    Easy

    rebecca n.
    Booked: Mystery Vehicle - Auto or similar
    Canberra Airport
    Mystery Vehicle - Auto or similar
  • 12 Sep 2024

    Fast booking

    anasiu p.
    Booked: Ford Ranger or similar
    Mitchell Downtown
    Ford Ranger or similar
  • 11 Sep 2024

    Great easy transaction

    elizabeth s.
    Booked: 6 Cubic Metre Van or similar
    Gold Coast Airport
    6 Cubic Metre Van or similar
  • 29 Aug 2024

    Straight forward. No big problems

    denis r.
    Booked: Mazda CX-3 or similar
    Maroochydore Downtown
    Mazda CX-3 or similar
  • 21 Aug 2024

    Very easy

    andrew k.
    Booked: Mystery Vehicle - Commercial or similar
    Rockhampton Airport
    Mystery Vehicle - Commercial or similar
  • 17 Aug 2024

    easy to follow

    william q.
    Booked: Toyota Camry Sedan or similar
    Adelaide Downtown
    Toyota Camry Sedan or similar
  • 12 Aug 2024

    Easy to understand format usually book with vroom.

    kathleen e.
    Booked: Toyota Corolla Hybrid or similar
    Sunshine Coast Airport
    Toyota Corolla Hybrid or similar
  • 06 Aug 2024

    For the past about 10 years have been booking through vroom vroom vroom and find it easy and quick. Thanks for your quick respond.

    timbul djaja saputera w.
    Booked: Mazda CX-9 or similar
    Sydney Airport
    Mazda CX-9 or similar
  • 06 Aug 2024

    Quick & easy

    timbul djaja saputera w.
    Booked: Mazda CX-9 or similar
    Sydney Airport
    Mazda CX-9 or similar
  • 04 Aug 2024

    Simple and efficient

    john w.
    Booked: Toyota Camry Sedan or similar
    South Melbourne Downtown
    Toyota Camry Sedan or similar
  • 29 Jul 2024

    Really easy to book online

    amy d.
    Booked: 12 Seat Toyota HiAce or similar
    Gold Coast Airport
    12 Seat Toyota HiAce or similar
×

We ask users of our booking service to review it after they've completed their reservation. We present a selection of reviews on this page. Our review scores are calculated by averaging the scores of all the reviews that we collect. We don't publish reviews that violate our guidelines. To learn more about guidelines and our reviews generally, visit Terms and Conditions.

Learn more about our reviews.

Vehicle types available at Hertz

  • Intermediate Elite SUV

    Intermediate Elite SUV
    3 Large 1 Small
    5
    4
  • Fullsize Pick up (double cab) 4 door

    Fullsize Pick up (double cab) 4 door
    5
    4
  • Luxury Elite Commercial Van/Truck

    Luxury Elite Commercial Van/Truck
    7.3M (L), 2.4M (W)
    3
    2
  • Fullsize Elite Passenger Van

    Fullsize Elite Passenger Van
    2 Large 2 Small
    8
    2
  • Compact Elite SUV

    Compact Elite SUV
    2 Large 1 Small
    5
    4
  • Compact Commercial Van/Truck

    Compact Commercial Van/Truck
    2.4M (L), 1.1M (W)
    2
    2
  • Intermediate Commercial Van/Truck

    Intermediate Commercial Van/Truck
    2.4M (L), 1.1M (W)
    2
    3
  • Premium Commercial Van/Truck

    Premium Commercial Van/Truck
    6.4M (L), 2.4M (W)
    3
    2
  • Fullsize SUV

    Fullsize SUV
    2 Large 2 Small
    7
    4
  • Premium Car

    Premium Car
    2 Large 2 Small
    5
    4
  • Standard Elite Commercial Van/Truck

    Standard Elite Commercial Van/Truck
    7.4M (L), 2.4M (W)
    3
    2
  • Standard Car

    Standard Car
    2 Large 1 Small
    5
    4
  • Premium Elite SUV

    Premium Elite SUV
    1 Large 1 Small
    7
    5
  • Economy Commercial Van/Truck

    Economy Commercial Van/Truck
    2
    2
  • Luxury Commercial Van/Truck

    Luxury Commercial Van/Truck
    7.3M (L), 2.4M (W)
    2
    2
  • Intermediate Elite Commercial Van/Truck

    Intermediate Elite Commercial Van/Truck
    6.5M (L), 2.5M (W)
    3
    2
  • Fullsize Elite Commercial Van/Truck

    Fullsize Elite Commercial Van/Truck
    8.5M (L), 2.4M (W)
    3
    2
  • Intermediate Pick up (single/extended cab) 2 door

    Intermediate Pick up (single/extended cab) 2 door
    2.6M (L), 1.8M (W)
    2
    2
  • Intermediate Car

    Intermediate Car
    2 Large 1 Small
    5
    4
  • Intermediate Elite Sport

    Intermediate Elite Sport
    1 Large 1 Small
    5
    4
  • Standard Elite Sport

    Standard Elite Sport
    2 Large 1 Small
    5
    4
  • Fullsize Commercial Van/Truck

    Fullsize Commercial Van/Truck
    4.2M (L), 2.1M (W)
    3
    2
  • Intermediate Sport

    Intermediate Sport
    2 Large 2 Small
    5
    4
  • Special

    Special
    1.8M (L), 1.5M (W)
    5
    4
  • Compact SUV

    Compact SUV
    2 Large 2 Small
    5
    4
  • Fullsize Elite Pick up (double cab) 4 door

    Fullsize Elite Pick up (double cab) 4 door
    5
    4
  • Economy SUV

    Economy SUV
    1 Large 1 Small
    5
    5
  • Fullsize Elite SUV

    Fullsize Elite SUV
    3 Large 2 Small
    7
    4
  • Oversize Passenger Van

    Oversize Passenger Van
    25
    3
  • Intermediate SUV

    Intermediate SUV
    2 Large 2 Small
    5
    5
  • Economy Car

    Economy Car
    1 Large 1 Small
    5
    4
  • Premium Pick up (double cab) 4 door

    Premium Pick up (double cab) 4 door
    3 Large 2 Small
    5
    4
  • Premium Passenger Van

    Premium Passenger Van
    12
    4
  • Premium SUV

    Premium SUV
    3 Large 2 Small
    7
    4
  • Fullsize Passenger Van

    Fullsize Passenger Van
    2 Large 2 Small
    8
    4
  • Economy Elite SUV

    Economy Elite SUV
    1 Large 1 Small
    5
    4
  • Compact Car

    Compact Car
    1 Large 1 Small
    5
    4
  • Fullsize Car

    Fullsize Car
    2 Large 2 Small
    5
    4
  • Premium Elite Passenger Van

    Premium Elite Passenger Van
    22
    2
  • Standard Commercial Van/Truck

    Standard Commercial Van/Truck
    3.2M (L), 1.7M (W)
    2
    2

Frequently asked questions

On renting a vehicle with Hertz

  • Where can you rent a Hertz vehicle?

    Hertz has outlets Australia-wide with depots in all the state capitals, international airports, and major urban centres. See the list below for the number of depots in each state. NSW (109), QLD (57), WA (23), VIC (50), TAS (10), SA (21), NT (7)

  • What types of vehicles does Hertz rent?

    Hertz has one of the broadest ranges of family-friendly vehicles in Australia, offering everything from compact cars and sedans through to pickups and commercial vehicles. Intermediate Elite SUV, Fullsize Pick up (double cab) 4 door, Luxury Elite Commercial Van/Truck, Fullsize Elite Passenger Van, Compact Elite SUV, Compact Commercial Van/Truck, Intermediate Commercial Van/Truck, Premium Commercial Van/Truck, Fullsize SUV, Premium Car, Standard Elite Commercial Van/Truck, Standard Car, Premium Elite SUV, Economy Commercial Van/Truck, Luxury Commercial Van/Truck, Intermediate Elite Commercial Van/Truck, Fullsize Elite Commercial Van/Truck, Intermediate Pick up (single/extended cab) 2 door, Intermediate Car, Intermediate Elite Sport, Standard Elite Sport, Fullsize Commercial Van/Truck, Intermediate Sport, Special, Compact SUV, Fullsize Elite Pick up (double cab) 4 door, Economy SUV, Fullsize Elite SUV, Oversize Passenger Van, Intermediate SUV, Economy Car, Premium Pick up (double cab) 4 door, Premium Passenger Van, Premium SUV, Fullsize Passenger Van, Economy Elite SUV, Compact Car, Fullsize Car, Premium Elite Passenger Van, Standard Commercial Van/Truck

  • How can I pay for my car hire with Hertz?

    AMEX, Mastercard, Visa, and Diners Club credit cards are accepted for rental vehicle payments with Hertz. Their debit card policy also allows for Visa or Mastercard debit cards. The nominated card must have available funds equal to the estimated cost of the rental, plus a security bond in order to secure the booking.

  • How much does Hertz require for a security bond and how long will it take to refund?

    Hertz requires a security deposit for any incidental charges related to your rental car. This involves a rental deposit pre-authorisation hold on your card for the duration of your rental. The deposit amount, also known as a holding deposit, bond, or deposit hold, varies depending on the type of hire vehicle and the rental location. The deposit return involves the removal of the pre-authorisation from your card (pending any additional charges) immediately upon the return of your rental vehicle. The deposit refund can take three to seven days to appear on your account — this delay is dependent on your bank.

  • What is the minimum age to hire a car from Hertz in Australia?

    The Hertz age restrictions for rental car drivers requires a minimum age of 21 years old. Drivers aged between 21 and 24 may need to pay a young driver fee, which will vary depending on the chosen vehicle. Drivers under the age of 25 may be restricted from hiring some types of rental cars including prestige vehicles. While Hertz does not have an upper age limit for drivers, they recommend carrying a medical certificate stating one is fit to drive for drivers over the age of 75.

  • What type of driver licence does Hertz accept?

    Hertz accepts any valid driver licence that has been held for at least 12 months. The licence must be printed in English, otherwise an International Driving Permit (IDP) will be required. Learning permits aren’t accepted under Hertz’s driver licence requirements. Hertz also recommends that renters wanting to use a digital licence also carry a hard copy of their licence. Hertz also has further requirements based on where you live and where you wish to collect a rental car from. We suggest you check the Important Information box provided in the booking flow to ensure you understand all of the requirements.

  • Can I add an additional driver to my Hertz car rental?

    Yes, Hertz allows you to add extra drivers to your Rental Agreement, but their additional driver policy subjects the drivers to the same regulations as the primary driver, and they are limited to the number of passengers the vehicle is legally licensed to carry. A second driver and each extra driver after the first will attract an additional driver fee, with the overall charge for additional drivers capped to a maximum charge per rental period. For further information, please see the “Important Information” section for details specific to your rental vehicle, or contact our customer care team.

  • Does a Hertz hire car include insurance?

    Yes. Hertz includes a Collision Damage Waiver (CDW) in the hire car rental quote, but if the vehicle is stolen, involved in an accident, is damaged in some other way, or a third-party loss occurs while the vehicle is in your possession, the Hertz damage policy holds that you’ll have to pay the damage charges up to the Rental Vehicle Excess amount listed in your Hertz Rental Agreement. The excess refers to the amount you are liable for before the basic cover applies and the amount of this damage excess can vary depending on the type of vehicle, the age of the renter, and a number of other variables. For an extra daily cost, Hertz offers excess reduction coverage in the form of a Loss Damage Waiver (LDW) which reduces the excess charge, but be sure to read through your detailed Rental Agreement to see what car damage is and is not covered. Prosura is another excess insurance option to consider if you are looking for comprehensive excess reduction coverage.

  • Does a Hertz rental car include roadside assistance?

    There’s no charge for roadside assistance related to mechanical issues with a Hertz rental car. However, if the call-out is for a problem not inherent to the vehicle, for example if you locked the keys in the vehicle, or you get a flat tire or flat battery, or need a towing service, a roadside assistance fee will be charged to your nominated credit card. To learn more, including the specific charges for Hertz roadside assistance, please see the “Important Information” section for details specific to your rental vehicle, or contact our customer care team.

  • How do I pay for road tolls with Hertz?

    Hertz offers an add-on product which includes all toll charges under a single flat daily fee. For details on Hertz toll fees, please refer to the “Important Information” button related to the specific vehicle you are considering. If you elect not to pay for the Hertz toll product, you need to make your own arrangements with the tolling authority.

  • Is there a mileage limit for Hertz rental cars?

    While the terms mileage and mileage limit are commonly used, in Australia the distances used in these policies are measured in kilometres. Unless your rental car has unlimited kilometres, a kilometre limit on driving distance applies to your Hertz rental car, and the daily kilometre allowance will be shown on your Rental Agreement. If you drive in excess of the allowed kilometres per day, an extra kilometre charge may apply for the additional distance.

  • What is the fuel policy for rental cars hired through Hertz?

    If you return your rental vehicle to Hertz with less fuel than it started with, Hertz will charge you at a premium rate per litre to refuel the vehicle. To save money, use the VroomVroomVroom fuel price comparison app to find the best-priced petrol near the depot you need to return your rental car to.

  • How do I modify or cancel my rental car booking with Hertz?

    If your hire car rental period is yet to commence, you can modify your booking within the VroomVroomVroom app or by contacting our customer care team to make the required changes. If you have already collected your Hertz hire car, you’ll need to contact the depot you collected the vehicle from to request an extra day — or whatever extension period is desired. Bear in mind that any change to the rental period — regardless of if it is before you have collected the car or after — may alter the total cost of your hire car. If you need to cancel your booking, if you paid a deposit at the time of your booking with Hertz through VroomVroomVroom, then you need to give at least 48 hours notice of your cancellation in order to receive a refund.

  • What are the details of the Hertz car rental agreement?

    The Terms and Conditions outline the rental terms for hiring a vehicle supplied by Hertz can vary depending on the exact vehicle hired, the age of the driver, the length of the hire period, and a number of other conditions. As such, the exact Terms and Conditions related to an individual vehicle rental can vary from one customer to another and one type of vehicle to another. Once you select a vehicle you are interested in on VroomVroomVroom, you can click on the prominent “Important Information” button to read our guideline to rental terms related to the vehicle which you should be aware of. Later in the booking flow are the detailed Terms and Conditions which you will need to read and accept before finalising your booking. Upon arrival you will also be required to sign a Rental Agreement that outlines the specific Terms and Conditions for your rental.

Note: The information above was correct at the time of publication.
Please check the Terms and Conditions of your chosen vehicle for specific details.

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